Customer service or inside sales?

Tonight I’ve been thinking a lot about our customers at LiveOutThere.com. Unfortunately Magento does not provide any standard tools to begin to understand who they are, what they want, and ultimately, how to sell more product to them. I wanted

How to apply Magento coupon codes automatically

The Magento price rule system is very complex, and like most things Magento, it can do basically whatever you want it to do once you understand how — but until then, it’s just frustrating.

Putting Magento to the test on Boxing Day

In this post I’ll write about Magento performance optimization, human solutions to technical problems, and the real-world experience of running an e-commerce business with a tiny, agile team.

Customize TinyBrick’s LightSpeed for use with Redis

If you use TinyBrick’s Lightspeed with your Magento installation, and you have switched to Redis, you will need to make a few changes to LightSpeed to support using Redis as the cache store. You will need to modify LightSpeed to

Using Redis as Magento’s cache backend

In preparation for the increased traffic we see at LiveOutThere.com during the retail shopping season, I did some research into alternative cache backends for Magento. Long story short, Memcache is no longer the best cache solution.

Understand your visitors’ behaviour by plugging into the matrix

Try my newest free Magento extension to optimize your Magento conversion rate. A new take on real-time visitor monitoring, DG_Matrix is a free Magento extension meant to replace expensive visual session tracking tools like ClickTale. You will gain a deeper understanding

Upgrading v1.5 to v1.6.1

Here is a quick summary of my experience upgrading our development Magento environment from 1.5.1 to 1.6 – I have not yet done this in production, so part of my motivation in posting this is as much to organize my